Privacy Policy

At Sereene, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our web app.

1. Information We Collect

We may collect the following types of data:

  • Personal Information (e.g., name, email address) when you sign up or contact us.

  • Usage Data (e.g., interactions with the app, features used, session length).

  • Device & Technical Data (e.g., browser type, IP address, operating system).

  • Conversation Data shared with the AI for functionality and user experience.

2. How We Use Your Information

We use your information to:

  • Provide and improve the Sereene experience.

  • Respond to user inquiries and support requests.

  • Analyze usage trends to improve functionality.

  • Comply with legal obligations where necessary.

3. Data Storage and Security

All user data is stored securely using industry-standard encryption and access controls. We do not share, sell, or rent your data to third parties.

4. Third-Party Services

We may use third-party tools (e.g., analytics, hosting, AI processing) that process limited user data under their own privacy policies. These tools are selected with care to protect your privacy.

5. Data Retention

We retain data only as long as necessary to fulfill the purposes above, or as required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

  • Access the data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for data processing (where applicable).

7. Children’s Privacy

Sereene is not intended for use by children under 18. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the effective date.

9. Contact Us

For any privacy-related questions or requests, please email: hello@sereene.ai